MAREN is inviting applications from suitably qualified, highly skilled, experienced, competent and visionary Malawians with a passion to serve; to fill the following positions:
1.0 NETWORK ENGINEER (NE)
Location: Blantyre
The Network Engineer shall report to the Network and Infrastructure Manager. S/he will be responsible for:
- Installing, configuring and testing switches, routers, access points, and links to customers.
- Proactively monitoring performance and ensuring the highest levels of network infrastructure availability and reliability.
- Monitoring system resource utilization, trending, and capacity planning.
- Producing documentation for installation, network topology, and troubleshooting of the network.
- Providing support to other teams within MAREN with network resources as and when required.
- Providing direct engineering assistance to MAREN clients and stakeholders as and when required.
- Performing backups for all network elements within MAREN in accordance with MAREN policies and procedures.
- Optimizing and automate the network to maintain availability, reliability, and resilience.
- Producing network reports as and when required.
- Being the first line of client help desk support and pro-actively engaging clients on network issues.
- Any other relevant duties assigned by MAREN management from time to time.
Qualifications and Experience
- Bachelor’s Degree in Information Technology or equivalent from a recognized institution.
- Hands-on experience in routing and switching (VLANs, BGP, OSPF, IS-IS, VPNs) in the past 3 years.
- Ability to perform network automation using Ansible, Chef or Puppet.
- Excellent interpersonal skills with the ability to convey information clearly to clients and colleagues.
- Client-centric mindset with a high degree of both pro-activity and responsiveness.
- Excellent diagnostic skills and ability to exercise good judgement in the resolution of problems.
Term of office
- The NE shall be on a 3-year contract renewable based on performance.
2.0 CYBERSECURITY ENGINEER (CSE)
Location: Zomba
The Cybersecurity Engineer shall report to the MAREN Chief Executive Officer. S/he will be responsible for
- Planning, implementing, managing, monitoring and upgrading security measures for the protection of the organization’s data, systems and networks
- Troubleshooting security problems
- Responding to all system and/or network security breaches
- Ensuring that the organization’s data and infrastructure are protected by enabling the appropriate security controls
- Participating in the change management process
- Testing and identifying network and system vulnerabilities
- Developing policies and procedures for securing systems, data and networks
- Investigating security incidents
- Ensuring that security policies are adhered to at all times
- Being the first line of client help desk support and pro-actively engaging clients on security issues.
- Organizing cybersecurity training workshops for client institutions.
- Offering direct engineering assistance on cybersecurity to client institutions.
- Any other relevant duties assigned by MAREN management from time to time.
Qualifications and Experience
- Bachelor’s Degree in Cybersecurity or related fields from a recognized institution. Those with Bachelor’s Degree in Computer Science, Engineering or a related field from a recognized institution and certification in Cybersecurity such as Certified Ethical Hacker (CEH) will have added advantage.
- At least 3 years’ experience in security management
- Knowledge of IP networks and popular operating systems.
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid knowledge of modern programing languages such as Java, PHP and their trending development environments/frameworks
- Solid knowledge of analysis of data sets preferably system logs and unstructured data.
- Solid knowledge of intrusion detection and prevention systems.
- Knowledge of data recovery tools and procedures.
Term of office
- The CSE shall be on a 3-year contract renewable based on performance.
3.0 PARTNERSHIPS AND PROJECTS COORDINATOR (PPC)
Location: Zomba
The Partnerships and Projects Coordinator (PPC) shall report to the Partnerships and Developments Manager. S/he will be responsible for:
- Researching areas where MAREN needs to work in collaboration with other stakeholders
- Facilitating development of MoUs with partners.
- Managing partnerships for mutual benefit
- Development of grant proposals
- Coordinating donor funded projects
- Development of reports required by funding agencies
- Development of a database for donors and partners
- Development of Theory of Change and Results frameworks
- Research and development of reports on funding trends
- Searching for opportunities to support MAREN growth and visibility
- Any other relevant duties assigned by MAREN management from time to time.
Qualifications and Experience
- A Bachelor’s degree in Economics, Business, Education or development related fields obtained from a recognized institution
- At least 3 years’ experience managing donor funded projects
- Proven experience developing grant proposals
- Those with Certifications in Project Management Frameworks such as PRINCE2, PMI, PMP will have added advantage
- Proven experience in project management software such as Microsoft Projects
- Be able to work with minimum supervision
- Ability to work under pressure
- Ability to work as part of a diverse and inclusive team
- High degree of integrity and professionalism
Term of office
- The PPC shall be on a 3-year contract renewable based on performance.
3.0 Clients Engagement Officer (CLEO)
Location: Zomba
The Clients Engagement Officer shall report to the Partnerships and Development Manager. S/he will be responsible for:
- Implementation of sales and marketing strategies
- Promoting MAREN’s product and service portfolio
- Organizing and attending activities or events to raise brand awareness
- Liaising with stakeholders to promote success of activities
- Conduct market research to identify opportunities for promotion and growth and establish the best way to reach target groups
- Gathering client’s technical requirements and aligning them with MAREN’s solutions
- Developing proposals and quotations in response to new business requests
- Conducting demos on MAREN’s products and services
- Assist in planning, preparing and managing the publication and distribution of marketing and promotional materials for use in different channels;
- Assist in developing and executing marketing and sales campaigns and evaluating their effectiveness
- Assisting with product & service development, and pricing strategies
- introducing new products and services to the market
- Assisting in developing, presenting, and implementing policies and procedures to ensure client satisfaction
- Assisting in conducting external corporate image audits and client surveys
- Any other relevant duties assigned by MAREN management from time to time.
Qualifications and Experience
A suitable candidate shall:
- Be a holder of a Bachelor’s Degree in Marketing, Business Administration, Business Communication or related fields from a recognized institution. Those with a Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems from recognized institutions with certificatess in marketing/sales or communication will be considered.
- Have at least 3 years’ experience in sales, marketing, customer relations in a busy organization involved in hardware, software or other ICT services.
- Excellent knowledge of MS Office and any Customer Relationship Management Systems
- Solid knowledge of sales and marketing techniques and principles
- Have experience in digital marketing
- Technical knowledge of computer hardware, software or ICT services
- Have some understanding of key services offered by National Research and Education Networks
- Have an understanding of ICT service requirements of the Education and Research Sectors.
- Have ability to work under minimal supervision
- Have ability to work under pressure
- Have ability to work as part of a diverse and inclusive team
- Have high degree of integrity and professionalism
Term of office
The CLEO shall be on a 3-year contract renewable based on performance
4. 0 DRIVER/OFFICER ASSISTANT
Location: Zomba
The Driver/Office Assistant will report to the Administrative Officer. S/he will be responsible for:
- Driving the organization`s vehicles on MAREN errands
- Ensuring that water, brake fluid, engine oil, battery electrolyte and power steering oil are at the recommended levels.
- Ensuring that all tyres are inflated to the right level and wheel nuts are well secured before driving off.
- Carrying out daily vehicle check, completing all needed documents and report defects
- Checking all work is completed when the vehicle is serviced or inspected, all parts requested to be changed are changed, and no other items are tampered with.
- Ensuring that the vehicle has all the required tools such as the spare wheel, wheel spanner, fire extinguisher, a towing rope, jump cables and a first aid kit.
- Ensuring that the vehicle is cleaned and kept tidy all the times.
- Ensuring that the vehicle is fueled at the right time, at filling stations and fuel receipts are properly kept and liquidations done on time.
- Ensuring that all passengers wear seat belts before driving off.
- Ensuring that the vehicle has a log book and is properly completed.
- Ensuring that the vehicle is roadworthy (tax/insurance), and is safe to drive (maintained on time)
- Transporting passengers and cargo in a safe and professional manner.
- Assisting with loading and unloading of cargo.
- Reporting any accidents or damage to the Police and the Administrative Officer immediately they happen.
- Understanding and following all driving laws in country.
- Following all driver regulations.
- Any other relevant duties assigned by MAREN management from time to time.
Qualifications and Experience
A suitable candidate shall:
- Be a holder of the Malawi School Certificate of Education (MSCE)
- Be a holder of a valid Driver’s License. Those with a Defensive Driving Certificate will have an added advantage.
- Have 3 years of experience in a similar role
- Have good knowledge of Malawi`s road network
- Have ability to work under minimum supervision
- Have ability to work under pressure
- Have ability to work as part of a diverse and inclusive team
- Have high degree of integrity and professionalism
Term of office
The Driver/Office Assistant shall be on a 3-year contract renewable based on performance.
REMUNERATION
The positions above come with a competitive compensation and benefits package in accordance with MAREN’s existing structure of benefits.
HOW TO APPLY
Applicants are invited to submit their applications through https://forms.gle/zkiZ3epWtE9zgNqt8
Deadline for receiving applications is 5th July, 2024, noon.
MAREN is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply.
The full advert can be downloaded here
